Privacy Policy

/Privacy Policy
Privacy Policy2019-05-05T22:55:13+03:00

Privacy Policy

Sarris Cruises & Lines is committed to respecting your privacy in the use of the Services in accordance with the European General Data Protection Regulation (GDPR 2016/679) and the applicable Greek law.

We keep all processing principles such as legitimacy, objectivity, transparency, purpose limitation, data minimization, accuracy, storage time limitation, integrity, confidentiality and accountability. We protect and safeguard the rights of visitors to our sites and our passengers for information, access, correction, deletion, processing limitation, portability, objection and non-automated decision-making based on profiles.

You can freely visit our websites without revealing your personal information. We know that we use cookies to collect data about our website traffic and browsing activities, which you can disable, as explained below.

This Policy applies in conjunction with the terms of use and conditions for executing your electronic transactions with us, such as for issue, receipt, purchase, electronic or telephone reservation, payment, cancellation of passenger and vehicle transport tickets or other product and / or service . This Policy does not apply when you make purchases, bookings, ferry tickets and related services through agencies or third-party websites for which third parties are solely responsible.

Collection and processing of personal data

We collectively collect and use lawfully your personal data for the execution of a contract when you buy and use our products and services or after-sales service, when you are sending us comments, queries or when registering with your consent your contact details to inform you about new products, promotions and promotions.

The type of personal data we collect may include, if applicable, name, postal / e-mail address, date of birth, gender, fixed / mobile phone number and fax number, IP address, credit / debit card details, vehicle or bicycle or other means of transport, types / categories of seats, holiday packages and other information collected during your transactions, when you subscribe to accepted newsletters or through surveys.

If you choose to provide us with your personal information, be assured that we will process it only for certain purposes that were disclosed to you at the time of collection and subject to any special terms or preferences you have indicated to us. Once the processing goal expires, our data is deleted or anonymized, subject to applicable tax and shipping legislation.

How do we use your data?

Our processing and use of your data is done in accordance with Greek law and international conventions on passenger transport and maritime safety, for legitimate purposes such as, but not limited to, issuing and delivering tickets, making purchases, canceling reservations or orders managing your account and providing information about our products or services.We record customer identification and identification data when required, such as purchase or booking, loss of tickets, passwords, data correction etc. by taking appropriate technical and organizational measures to identify and protect your data from unauthorized or unauthorized access. We may use your contact information to deliver your tickets for any changes, cancellations or cancellations, market surveys, information on our new ships’ registration, new products, services and special offers, either ours or selected third parties.Our communication with you is done on a case by case basis, by phone, SMS, printed or email, etc. in terms of security and confidentiality. When you agree with us by accepting the terms of use of each service, you acknowledge and accept the processing of your data made in accordance with this Policy.

When will we divulge your data to others?

We may disclose information on reservations, number of passengers, etc. to the relevant supervisory bodies such as the Ministry of Maritime Affairs and Islands and the competent port authorities but also to partner companies of the Sarris Cruises & Lines consortium, such as for the handling and transit of passengers in peak periods under the terms of this Privacy Policy. We assure you that “Sarris Cruises & Lines” does not sell or transfer your personal information to third parties other than those mentioned in the above paragraph, unless you have explicitly given us your consent or it is necessary to deliver our tickets, products or services to us.For example, we may transfer your data to a bank, payment institution, or credit / debit card company to validate your credit card details and receive our ticket and related services, either by us or by a third party from which you have ordered, through our mediation, products or services. “Sarris Cruises & Lines” may also be required to disclose your personal information to meet any legal or regulatory requirements or obligations under applicable law.

Cookies

We use cookies, that is, small files that install your terminal device and are used to record traffic details of our web pages. Installing such IDs on your computer helps us recognize you in your future visits, so you do not have to re-register your subscription information whenever you visit us for purchases or information. Depending on the type of browser you are using, you can configure your browser to ask you to accept or reject cookies on an individual basis or discard all cookies from the browser, which may affect the quality of online communication. In any case, you should refer to the browser vendor or manufacturer for specific cookie details.

Exercise your rights

You may exercise your rights under the applicable law or make any request or query about the Sarris Cruises & Lines Privacy Policy and its practices by sending an email to info@sarrislines.gr or by contacting the addresses of the companies, To the Department of Personal Data Protection:

SARRIS KERKYRAIKES LINES NE – Ethnikis Antistaseos & Spyrou Mouriki 1 49100 Corfu, tel:(+30) 2661025317.

You may also contact us at any time, either in writing or orally, and to obtain details and access, correct, modify, delete, etc. the personal data we may have collected and maintain for you.

You may contact us at any time to delete or remove your customer lists for direct marketing and promotions, to notify us of any changes to your information, or to let us know how you will receive product information from now on and our services. For our part, we will take all reasonable steps to verify your identity before providing details of any personal information we may have for you.

Information Security

“Sarris Cruises & Lines” applies appropriate technical and organizational measures to protect your personal data from unauthorized access, accidental loss and / or destruction, such as encrypting sensitive information such as your credit card and other financial information. Our booking systems and information systems have been redesigned to meet the requirements of privacy by design and privacy by default.

Policy Review

“Sarris Cruises & Lines” reserves the right to modify or amend this Privacy Policy at any time in the light of legislative changes. In any case, we will always keep this Policy up-to-date on our website for the sake of transparency and consumer information.

Secure Transactions

To safeguard your personal data, “Sarris Cruises & Lines” applies automatic encryption. Your data is transferred CURRENTLY. “Sarris Cruises & Lines” uses secure encryption methods and the most accepted security protocols to secure Internet applications (SSL, HTTPS, etc.). Approved security certificates are used to enter users. Security certificates use SSLv.3 encryption technology. (at least) (Secure Socket Layer).Confidentiality is ensured by encrypting all messages at the SSL Record Protocol level. It also provides mandatory authentication of the server identity and optional client identity through valid certificates from trusted Certificate Authorities. SSL is a global Internet Standard and offers encrypted SSL communication based on a symmetric & asymmetric cryptographic key. This particular key is stored on the “Sarris Cruises & Lines” servers with access only from data protection officers.